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Questions about an order, product advice, or just want to share a photo of your pet? Our friendly team replies within one business day.

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Flagship Store148 Maple Lane, Suite 4
Portland, OR 97204, USA
Support hoursMon–Fri: 8:00 AM – 8:00 PM
Sat–Sun: 9:00 AM – 5:00 PM
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Where's my order?

Track any order from your confirmation email, or pop your order number into our Track Order page for live updates.

Returns & refunds

Changed your mind? Send unopened items back within 30 days for a full refund — return shipping is on us.

Product advice

Not sure which food or size fits your pet? Message us — our team (and our vet) are happy to help you choose.

Ready to spoil your pet?

Browse the full Pawmart range while you wait for our reply — your best friend will thank you.

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