Onboarding redesign for Lumina Pay
A research-led signup flow cut drop-off and lifted activation in the first sprint after launch.
A research-led signup flow cut drop-off and lifted activation in the first sprint after launch.
A clearer hierarchy and guided empty-states slashed support volume within a single quarter.
A trust-first checkout grew average order value and noticeably reduced cart abandonment.
Gentle reminders and a calmer information design helped patients stick to their care plans.
A reimagined feed and personalised onboarding improved week-one retention significantly.
A token-driven component library let three product teams ship consistent UI far faster.
Clearer steps and inline guidance increased completed applications and reduced anxiety.
Easier plan management and a friendlier dashboard kept more subscribers coming back.
A workflow-first redesign cut the time clinicians spent navigating the system each shift.
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